FAQ

WHAT IF I NEED TO RETURN MY STUFF?
Exchanges and returns are accepted on products in new, unworn, and unwashed condition within 10 days of the date of receipt of goods. 

For exchanges and returns, please include a note with specifics of the request, (i.e. the new style/size/color/refund). Be sure to include a copy of your receipt and/or your order number for proper processing.

EXCHANGE/RETURNS 
503 Original
Attn: Returns/Exchanges 
107 SE Washington St. Suite 540 
Portland, Oregon 97214

Shipping charges are non-refundable unless there is a manufacturer defect. Otherwise, the buyer pays shipping cost for returns and/or new size requests. 

WHEN WILL I GET MY STUFF?
Generally, shipping takes 3-5 business days from the order date. We ship out orders  Monday - Friday from our Portland location. When your order is shipped, a confirmation email with tracking information will be sent. Some items may take a couple days longer depending on availability.

HOW MUCH DOES SHIPPING COST?
We charge a flat rate of $5 for domestic orders. Shipping is free on orders over $150. 

WHAT IF I DON'T LIVE IN THE STATES?
International shipping fee is a flat rate of $15 no matter where you are. 

ANY BULK OR VOLUME DISCOUNTS?
Please contact support@503original.com to discuss bulk discounts.

WHAT'S YOUR PRIVACY POLICY?
We don't like our info to be shared or receive a ton of junk so why should you? We will never give out or share any of your info. We value and appreciate your continued support. Read our Privacy Policy here.